Privacy Policy

MaxHub TV ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

1. Information We Collect

We collect the following types of information when you use our service:

• Contact Information: Name, email address, and WhatsApp number provided when you contact us or subscribe.
• Payment Information: We do not store card details. Payments are processed via trusted third-party processors.
• Device Information: Device type and MAC address (for MAG/Smart TV subscriptions).
• Usage Data: General usage patterns to improve our service quality.

2. How We Use Your Information

We use your information to:

• Deliver and manage your IPTV subscription
• Provide customer support via WhatsApp and email
• Send subscription renewal reminders
• Improve our service and troubleshoot technical issues

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only with service providers essential to delivering our service (e.g., payment processors), and only to the extent necessary.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. Your subscription credentials are encrypted and stored securely.

5. Cookies

Our website uses essential cookies to ensure it functions correctly. We do not use tracking or advertising cookies without your consent.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data

To exercise any of these rights, contact us via WhatsApp or email at Maxhubtv1@gmail.com.

7. Data Retention

We retain your information for as long as your subscription is active, and for a reasonable period afterwards for legal and accounting purposes. You may request deletion at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active subscribers of significant changes via WhatsApp or email.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• WhatsApp: +447925188230
• Email: Maxhubtv1@gmail.com