Refund Policy

At MaxHub TV, we want you to be completely satisfied with your purchase. If you are not happy with our service, we offer a straightforward 7-day refund policy.

1. 7-Day Money-Back Guarantee

If you are not satisfied with our service for any reason within the first 7 days of your subscription start date, we will provide a full refund — no questions asked.

To request a refund within the 7-day window, simply contact us via:

• WhatsApp: +447925188230
• Email: Maxhubtv1@gmail.com

Refunds are typically processed within 3–5 business days, depending on your payment method.

2. Eligibility

To be eligible for a refund:

• Your refund request must be made within 7 days of your subscription start date
• You must not have violated our Terms of Service (e.g., sharing credentials, reselling)
• You must contact us directly via WhatsApp or email to initiate the request

3. Non-Refundable Circumstances

Refunds will not be granted if:

• The 7-day refund period has expired
• The account has been terminated due to Terms of Service violations
• The issue was caused by the customer's own equipment or internet connection

4. Service Issues

If you experience technical issues with our service, please contact us first so we can resolve them. In most cases, technical issues can be fixed quickly. We encourage you to reach out to support before requesting a refund.

5. Free Trial Policy

Our free 3-hour trial is provided at no cost. No payment is required for the trial, so no refund applies to trial periods.

6. Contact Us

For refund requests or questions about this policy:

• WhatsApp: +447925188230
• Email: Maxhubtv1@gmail.com

We aim to respond to all refund requests within 2 hours.